Payment Terms
Your room will be available from 3:00 PM on the day of arrival. On the day of departure, we kindly ask you to vacate your room by 11:00 AM at the latest.
We will hold your room until 6:00 PM on the day of arrival. If you expect to arrive later, please inform us in advance.
We kindly request that you pay for your accommodation in advance by bank transfer. When making your payment, please include your arrival date and reservation number as a reference.
Our bank details:
IBAN: NL95 ABNA 0882 8047 74
BIC: ABNANL2A
Any bank transfer fees are the responsibility of the guest.
Additional expenses, such as drinks and other purchases, can be settled upon departure.
We accept the following payment methods: Cash, debit cards (Bancontact/Maestro), Visa and Mastercard.
Cancellation Policy
Cancellations are only accepted in writing or by email.
For reservations of up to 5 rooms, the following cancellation conditions apply:
– Until 11:00 AM on the day before arrival: Free cancellation.
– From 11:00 AM on the day before arrival: 100% of the total reservation value will be charged.
Our Cancellation Service
We offer guests the option of purchasing our hotel’s cancellation service when making a reservation.
The cost of this service is €3.50 per adult per day.
If you wish to use our cancellation service, please inform us when making your reservation.
If you need to cancel your reservation and do not have travel cancellation insurance or have not purchased our cancellation service, cancellation charges will apply in accordance with our cancellation policy. These charges may amount to 100% of the total reservation value.
Reservations of 6 Rooms or More
For reservations of 6 rooms or more, the Dutch Uniform Conditions for the Hotel and Catering Industry (Uniforme Voorwaarden Horeca – UVH) apply.
Click here to view the complete Uniforme Voorwaarden Horeca.
Early Departure
In the event of early departure and/or failure to make use of booked meals, no refunds will be provided.